Skip to main content
WCAG 2.2 Level AA
Version 2.0 (Approved)

Accessibility & Universal Access Statement

Effective Date: 2026-09-25 Responsible Authority: Accessibility & UX Experience Team, FiberHub

FiberHub is committed to delivering an equitable, accessible digital experience that enables all individuals to check coverage and compare plans with independence.

Adopted Standards

Our web applications are designed and audited against the Web Content Accessibility Guidelines (WCAG 2.2) Level AA, published by the World Wide Web Consortium (W3C/WAI).

Accessibility Features on the Platform

01

Native bidirectional RTL/LTR layout parity with structured reading order for both Arabic and English screen reader users, including strict bidi text isolation for phone numbers and codes.

02

High color contrast meeting minimum 4.5:1 ratios for normal text and 3:1 for large text and interactive components across light and dark modes.

03

Comprehensive keyboard navigation with visible focus indicators for all links, buttons, and form inputs.

04

Descriptive aria-labels and alternative text for all interactive elements and informative images.

05

Standard touch target sizing of at least 44×44 pixels across mobile and tablet viewports to prevent mis-clicks.

06

Full support for prefers-reduced-motion to prevent vestibular distress.

07

Semantic compatibility with standard assistive technologies and screen readers (NVDA, VoiceOver, TalkBack).

08

Structured heading hierarchies (H1–H4), landmark regions, and accessible skip links for rapid content navigation.

Feedback & Barrier Reporting

If you encounter any accessibility barrier on our platform, please report it to our team at: [email protected] for prompt resolution and support. We commit to acknowledging and addressing accessibility inquiries within 24 business hours.

Check Coverage

Privacy & Cookie Choices

We use essential cookies to operate the platform, and with your consent, anonymous operational analytics hosted in Saudi Arabia to enhance performance pursuant to the Saudi Personal Data Protection Law (PDPL).