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FiberHub Saudi Fiber & 5G Portal
Verified & Controlled Communications
Version 2.0 (Approved)

WhatsApp Communication Consent & Standards

Effective Date: 2026-09-25 Responsible Authority: Customer Operations & Compliance, FiberHub

We respect your time and privacy by restricting WhatsApp communications strictly to fulfilling your coverage request and appointment coordination under Saudi PDPL.

Scope of Authorized Messages

Messages are strictly limited to:

  • Delivering instant distribution box verification results for your address.
  • Providing transparent summaries of official carrier plans eligible for your building.
  • Coordinating appointment times with your certified field representative and installation technicians.

Anti-Spam & Zero Advertising Pledge

We never send unsolicited promotional broadcasts or recurring marketing campaigns, and we never share your phone number with ad networks.

Opt-Out & Instant Revocation

You may revoke consent and stop all notifications at any time simply by replying "STOP" or "إيقاف" in the chat thread.

Company-Owned Devices & Channel Security

WhatsApp communications are managed exclusively via official, verified business accounts and company-owned devices under direct supervision, prohibiting unvetted scraping or third-party automation.

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Privacy & Cookie Choices

We use essential cookies to operate the platform, and with your consent, anonymous operational analytics hosted in Saudi Arabia to enhance performance pursuant to the Saudi Personal Data Protection Law (PDPL).