Frequently Asked Questions
Frequently Asked Questions
Comprehensive answers to your questions about Fiber Optic plans, 5G wireless internet, contracts, and installation across Saudi Arabia.
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Fiber installation and service activation typically take between 24 to 48 hours following order confirmation. The assigned technician coordinates the installation time to set up the Wi-Fi 6 router.
Installation timing depends on wall box readiness and technician appointment availability in your city and district. Once your request is confirmed, the operator technician coordinates the visit.
Router inclusion and setup fees vary by plan, active promotion, and contract commitment period with the operator. Always review the specific plan terms before confirming your order.
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